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PLEASE READ OTHER REVIEWS BEFORE JOINING LOLįounded in 1934, William Hill is one of the most trusted names in betting and gaming. AVOID THESE LIKE THE PLAGUE THEY ARE ROBBING SCAMMERS THAT ONCE YOU SPEND MONEY ARE NON COOPERATIVE. Then another 5 hrs on chat and still waiting.I don't have a problem with gambling and only play for fun and have only spent with these lifetime net deposits of less than £138 lol.if everything is resolved and I would especially like my £100 bonus vault prize then I will remove or update this review.even tho my opinions on customer service will not is something they really need to sort UPDATE IT GETS WORST INSTEAD OF TALKING TO ME TO RESOLVE THE ISSUES THEY HAVE NOW COMPLETELY BLOCKED ME FROM SITE WITH A 404 SERVER ERROR. They had been removed and I received numerous emails about safer gambling.I completed assessments successfully but still no promos. Next day logged in for free daily promotions to find I wasn't able to receive any. After hrs trying to use live chat which is no longer live I was given £2 conciliation? Which I had to go back on chat for more hours to receive. I received a pop up msg saying I had won the bonus vault it didn't say how much but I was so excited I hadn't won anything like before but when I tried to claim it it was nowhere to be found. Very poor customer service takes hours for each response.